But first, be an eco-conscious consumer

For us at SAVE THE WAVE®, customer satisfaction is a priority. But at the same time, our main goal is to help to reduce environmental pollution and avoid causing more damage to our lovely Planet. We want to have our oceans clean and our air fresh!

We would like to ask you to make a purchase consciously. Remember, each returned package leaves a trail of emissions from the different carriages on the way back to you. You might know, free returns come with a huge environmental cost. We ask you to be aware of the environmental consequences of sending back your parcel. Your customer purchasing behaviour can positively affect the Planet. That’s why we would like you to take responsibility and cover shipping costs, in case you still want to send something back. We always make sure, that we send a high-quality product your way. If you are not sure about the size or fit, please check our size chart or contact our customer service and we will assist you, choosing your swimwear and activewear, so we make sure we ship the perfect one to you.

If you still decided to return or exchange your purchase

SAVE THE WAVE can only accept a return/exchange of an item, purchased in our store if the product is returned in its original condition and has all the tags, hygienic liners and another packaging present. In the interests of hygiene, try your purchase over your underwear. We won’t be able to refund if the product is worn or damaged by you.

EXCHANGE

If you would like to exchange your purchase for a different size, please send us an exchange request through the following email: info@savethewave.store or contact us through this form. You can send us the items you would like to exchange to the address below at your own cost ( we recommend always sending  it with track & trace ):

t.a.v. Save The Wave

Van Ostadestraat 146-4a

1072 TE Amsterdam

The Netherlands

We understand it can be hard to find your perfect fit online. That's why we take over the costs for sending new items to you. We will ship them right away after we receive the returned items.  

RETURN

You have a right to cancel your order at any time within 14 days. Send us an email to info@savethewave.store with your cancellation request or use a contact form. You can return your product within 30 days of receiving a product without giving a reason. You can send us the items you would like to return to the address below at your own cost ( we recommend always sending it with track & trace ):

t.a.v. Save The Wave

Van Ostadestraat 146-4a

1072 TE Amsterdam

The Netherlands

Refund

In case, the returned product match the conditions of our return policy, we will refund you in 14 days from the date on which we receive the returned product. We will refund to the method of payment provided when you placed your order in our store. You will be refunded the amount you paid for the items returned, excluding delivery charges, in case there are such.


Once more, we kindly ask you to shop consciously and keep them to a minimum your returns, so together can reduce the environmental impact and let our Earth breathe.